8 Questions to Ask

8 Critical Questions to Ask Before Hiring a Cleaning Service:

1. Are you insured? This means adequate liability insurance, not a bond. Bonding is not a bad thing and, in extremely rare cases, does serve a purpose. Ask to see a copy of their insurance certificate.
2. Do you carry worker's compensation insurance? (Find out what the state requirements are) A good service will cover workers with WC even if they fall under the states minimum requirements.
3. Will employees or independent contractors clean my home?
4. What does your pre-employment screening consist of? Do you perform criminal background checks on all employees?
5. Who will be cleaning my house? One person? A team? Is there a trained team leader or manager onsite at all times?
6. How do you train your employees? Do you have a formal training program?
7. Do you provide a satisfaction guarantee with your services?
8. What is or is not included in my cleaning price?
   

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